FAQ

SHIPPING & DELIVERY

As each item in our store has different properties, such as custom or handmade items please check the individual shipping sections. If you are not sure please contact us.

 

RETURNS

Please contact us as many of our items are custom made we do not often accept return although we will replace an item or give store credit if we deem it did not fit the order. 

 

100% SECURE ORDERING 

We use a web and merchant processing host that is 100% secure.

 

PRIVACY POLICY

We do not track cookies, and we do not share our customers information with anyone outside our team. 

 

Fern's Frills

Colorado Springs, CO

719-321-4200

ashleyfern@fernsfrills.com